Refund policy

Returns & Refunds

You have 30 days from delivery to return any unworn, unwashed item with its
original tag attached, and we'll refund it once we receive it. Because every piece is printed to order, we can't exchange for a different size if the size you selected doesn't fit. If your item arrives damaged or misprinted, we replace it free of charge and cover the return shipping — just send us a photo within 48 hours of delivery. To start a return, email admin@suncrewsupply.com with your order   number. Return shipping is paid by the customer unless the error is ours.

Conditions:

• Items must be unworn, unwashed, and with the original tag attached.
• To start a return, contact us at admin@suncrewsupply.com with your order number and reason for the return.
• We will send you the return shipping instructions (the customer covers the return shipping cost, unless the item arrives defective or with a print error).

Refunds:

• Once the item is received and inspected, we will approve your refund and process it to the original payment method within 5–10 business days.
• Custom/print-on-demand products: since these items are made to order, we do not accept size exchanges due to incorrect size selection, but we do offer replacements if the product arrives damaged or with print defects.
• If your order arrives damaged, send us a photo within 48 hours of delivery and we will replace it at no cost.